Process Mapping & Strategy
Map current-state workflows, define requirements, and prioritize a practical path from business need to system improvement.

MICROSOFT PARTNER FOR BULK MATERIALS
Dynamics 365 Business Central + Microsoft Power Platform
HBS helps Bulk Materials companies improve the systems behind sales, scale operations, ERP, reporting, and management.
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Niceville, Florida · Serving clients nationwide
When Business Systems Stop Working Together
Bulk Materials companies often run on a collection of systems implemented at different times for different purposes.
Scale and ticketing systems handle loads. Dispatch manages deliveries. CRM tracks customers and opportunities. ERP handles transactions and accounting. Spreadsheets fill the gaps. Reporting pulls information from all of them.
Individually, those systems may work perfectly well. The problems appear between them.
Information gets entered more than once. Reports require manual reconciliation. Management gets different answers from different systems. Software decisions are made one project at a time without a clear view of how everything should fit together.
HBS connects Dynamics 365 Business Central and Microsoft Power Platform with the specialized operational systems your company already depends on.
Core Capabilities
Business Central + Microsoft Power Platform are the primary platforms HBS uses to deliver these capabilities.
Power BI, Power Apps, Power Automate, Dataverse, Copilot Studio, Dynamics 365 Sales, and Microsoft Fabric extend that foundation where the business need calls for them.
Map current-state workflows, define requirements, and prioritize a practical path from business need to system improvement.
Implement, migrate, optimize, and support Dynamics 365 Business Central as the financial and operational ERP foundation.
Use Business Central relationship management or Dynamics 365 Sales for customer, opportunity, and sales processes.
Connect Business Central, CRM, scale, ticketing, dispatch, production, QC, and other specialized systems.
Use Power Automate, Power Apps, and Copilot Studio to reduce manual work, approvals, and handoffs.
Build trusted financial and operational reporting with Power BI, Microsoft Fabric, and connected data models.
Provide application support, release management, integration monitoring, enhancements, and continuous improvement.
Prepare users, processes, training, and adoption plans so system improvements work in practice and last.
Plant-to-Profit Roadmap
The Plant-to-Profit Roadmap is an assessment and modernization plan for companies that need a broader view of their business systems environment.
HBS evaluates how processes and information move across sales, the plant, the scale house, operational software, Business Central, Power Platform, reporting, and financial management.
The result is a prioritized roadmap that identifies what to improve, integrate, automate, replace, or support.
It is one way to start, not a prerequisite. Clients can engage HBS directly for a defined Business Central, Power Platform, ERP, CRM, integration, automation, reporting, or support project.
One connected environment, not a rigid linear workflow.
Plant-to-Profit Assessment Areas
For a Plant-to-Profit Roadmap or detailed Blueprint, HBS evaluates the relevant processes across five connected areas.
Customer management, quoting, pricing, ordering, dispatch, fulfillment, and the completed ticket.
Completed loads and tickets through invoicing, receivables, collected cash, and recorded revenue.
Purchasing needs, approvals, purchase orders, receiving, vendor invoices, and payment.
Production quantities, stockpiles, transfers, adjustments, valuation, costing, and reconciliation.
Accounting records, period close, financial statements, forecasts, dashboards, and management reporting.
HR, payroll, timekeeping, scheduling, and workforce systems are reviewed when they affect ERP, reporting, security, or integrations. Detailed implementation is generally handled by an appropriate specialist.

Why Holden Business Solutions
HBS is a Microsoft Partner for Bulk Materials, combining Business Central and Power Platform specialization with firsthand experience inside an aggregates producer.
That experience matters because the hardest business systems problems rarely belong to one department or one application.
A reporting problem may actually be an integration problem. An ERP problem may start with information coming from an operational system. A software implementation may fail because nobody translated the business requirements into a workable systems design.
HBS specializes in Dynamics 365 Business Central and Microsoft Power Platform, then connects them with the industry systems already in place.
The goal is not to replace every system. It is to make the right systems work together.
Joe Carnes, MBA, PMP, founded Holden Business Solutions after eight years inside an aggregates producer, leading work across finance, ERP, and IT.
His operator-side experience includes leading a Dynamics GP implementation, working with Command Alkon Apex and related plant systems, building reporting and automation, and governing the business systems environment behind multi-location operations.
How We Work
You do not have to begin with a company-wide assessment. HBS can enter through a defined project, detailed Blueprint, broader Roadmap, or ongoing support relationship.
For a defined Business Central, Power Platform, ERP, CRM, integration, automation, reporting, or application improvement.
For a known problem that needs detailed process mapping, requirements, future-state design, and an implementation plan.
For broader uncertainty, disconnected systems, competing priorities, or a business-wide modernization initiative.
For application support, release management, integration monitoring, enhancements, and continuous improvement.
Start a Conversation
If your team is fighting disconnected software, duplicate entry, manual reporting, unreliable information, or technology decisions that nobody clearly owns, let's talk.
We can spend 15 minutes discussing your current environment, where the biggest friction exists, and whether HBS is the right fit to help.