Holden Business Solutions ("HBS," "we," "us," or "our") provides financial systems consulting. This Privacy Policy explains how we handle personal information collected through holdenbusiness.com, inquiries, and business communications, including text messages.
Information we collect
We collect information you provide when you contact us, submit a form, schedule a call, or communicate with us. This may include your name, company, job title, email address, telephone number, and the details of your inquiry. If you consent to text messages, we also collect your mobile number, consent records, and message history.
Our website and service providers may collect technical information such as IP address, browser and device details, pages requested, timestamps, and referral information to operate and protect the website. Please do not submit passwords, financial account credentials, or sensitive client or employee records through the general contact form.
How we use information
We use information to respond to requests, schedule discussions, evaluate and provide services, manage business relationships, operate and secure the website, maintain records, and meet legal obligations. We use SMS consent records to manage text communications and honor opt-out requests.
Service providers and disclosures
We use service providers for website hosting and security, forms and customer relationship management, scheduling, email, and business communications. These include HubSpot for our embedded contact form and RingCentral for business messaging. Providers receive information needed to perform their services. We may also disclose information when legally required or reasonably necessary to protect rights, safety, or the security of our services.
We do not sell personal information. We do not share mobile information with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be sold, rented, or shared with third parties or affiliates for their own use. Access by providers that process or deliver messages on our behalf is limited to supporting that service.
Cookies and embedded services
Our website uses an embedded HubSpot form and links to scheduling and other third-party services. Hosting, security, and embedded-service providers may use cookies or similar technologies to support functionality, security, and usage measurement. You can manage cookies through your browser settings; blocking them may affect embedded features. Third-party websites and services have their own privacy policies.
Text messages
If you opt in, HBS may text you about your inquiry, appointments, project coordination, or client support. Message frequency varies. Message and data rates may apply. Consent is optional and is not a condition of purchasing services. Providing a phone number or submitting an inquiry alone does not authorize recurring text messages.
Reply STOP to stop text messages. Reply HELP for assistance, or email joe@holdenbusiness.com. After an opt-out, you may receive a confirmation message. See our SMS Terms for additional details.
Retention and security
We retain information as reasonably needed for the purposes described here, including business records, legal obligations, dispute resolution, and consent or opt-out records. We use reasonable safeguards appropriate to the information involved, but no website, transmission, or storage system can be guaranteed completely secure.
Your choices and requests
You may request access to, correction of, or deletion of personal information by emailing joe@holdenbusiness.com. We will review requests in accordance with applicable law and may need to verify your identity. Some records may need to be retained for legal or legitimate business purposes. You may unsubscribe from marketing emails using the link provided in those emails.
Children and location
Our website and services are intended for business users, not children under 13. We do not knowingly collect personal information from children under 13. HBS operates in the United States, and information may be processed in the United States and other locations where our providers operate.
Changes and contact
We may update this policy by posting a revised version with a new effective date. For privacy questions, contact Holden Business Solutions at joe@holdenbusiness.com or 850.407.4077.